Office Courier / Assistant to the Managing Director
BrightPath Caribbean is looking for an Office Courier and Assistant to the Managing Director. The role provides administrative, logistical, courier and general support to the Managing Director's Office: assisting with daily operations, handling confidential information, running errands, facilitating payments and collections, liaising with government agencies, and supporting the smooth running of the business and its client services.
- Department
- Managing Director's Office
- Reports to
- Managing Director or designated representative
- Hours
- Full time, standard office hours
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Duties and responsibilities
Administrative support
- Provide general administrative assistance to the Managing Director and designated representatives
- Assist with filing, scanning, photocopying and organizing documents
- Deliver and collect internal documents between company departments and locations
- Maintain records of deliveries, collections, submissions and completed assignments
- Assist with basic office tasks, document preparation and administrative projects
Courier and errand services
- Deliver and collect documents, packages, supplies and other items on behalf of the company
- Make bank deposits, authorized payments and other routine business transactions as directed
- Collect checks, invoices, permits, licenses, certificates and official documents from government offices, suppliers, financial institutions and other third parties
- Purchase office supplies and operational items as instructed
- Ensure the safe and timely transportation of company property, client files and confidential documents
- Monitor the status of assigned submissions and follow up for timely processing
Client and government liaison
- Liaise with government agencies, regulatory authorities, the chamber of commerce, tax, immigration, labor and licensing offices on behalf of the company and its clients
- Submit, collect and process applications, permits, licenses, certificates and registrations
- Handle the submission, collection, transportation and safekeeping of client files
- Obtain receipts, acknowledgements, approvals and official documents on behalf of clients and the company
- Provide status updates and documentation to management on assigned client matters
- Keep accurate records of submissions, collections, appointments, payments and interactions with external agencies
- Represent the company professionally with clients, government officials, suppliers and the public
Support to the Managing Director
- Assist the Managing Director with day to day logistical and administrative requirements
- Coordinate and follow up on assigned errands, projects and special tasks
- Support scheduling, document preparation and administrative activities
- Assist during meetings, inspections, events and company activities when required
Confidentiality and information security
- Handle confidential company, employee, client, immigration, corporate, financial and personal information with the highest discretion
- Safeguard documents, records, passwords, company property and client files from unauthorized access
- Comply with all company confidentiality, privacy and data protection requirements
- Report any security, confidentiality or document handling concerns to management immediately
Vehicle and asset responsibility
- Operate company vehicles safely and responsibly when authorized
- Comply with all traffic laws, company policies and safety requirements
- Keep any assigned company vehicle or equipment clean and well cared for
- Report accidents, damage, traffic violations or maintenance issues promptly
Professional conduct
- Maintain a courteous, respectful and service oriented attitude at all times
- Demonstrate reliability, integrity and professionalism in all interactions
- Protect and promote the reputation and interests of the company
Minimum qualifications
- High school diploma or equivalent
- Valid driver's license and able to operate a motor vehicle
- Strong organizational and time management skills
- Trustworthy, dependable and able to handle highly confidential information
- Basic computer literacy and proficiency in common office applications
- Able to communicate professionally with clients, government officials and colleagues
- Strong attention to detail and accuracy in handling documents
Considered an asset
- Previous experience with government agencies, administrative offices or regulatory authorities is an asset
Working hours
- Full time, during the company's standard office hours
- Occasional duties outside normal hours when reasonably necessary to meet operational requirements
Performance expectations
- Perform assigned duties accurately, efficiently and professionally
- Maintain strict confidentiality at all times
- Complete errands, deliveries, submissions and collections within required timelines
- Demonstrate reliability, punctuality and accountability
- Protect the company's assets, information, client records and reputation
- Maintain positive relationships with clients, suppliers, government officials and colleagues
Other duties reasonably related to the position may be assigned in line with the operational needs of the company.
